# WhatsApp Module

### Continue Setup

1. Add your WhatsApp account using WhatsApp Web 

   <figure><img src="/files/XCoditBZmsuGhioMqv7A" alt=""><figcaption></figcaption></figure>
2. Go to Contacts module to upload your contacts

   <figure><img src="/files/fmfbkdQURSXh6kxsf3Vx" alt=""><figcaption></figcaption></figure>
3. Go to Bulk Messaging to create new campaign. Fill up all the campaign details.

   <figure><img src="/files/R3THo3x7VJixw5hUw77U" alt=""><figcaption></figcaption></figure>

   * **Select WhatsApp accounts**: Choose which WhatsApp accounts you want to use to send out your message
   * **Campaign name**: Name your WhatsApp campaign (*for your reference purpose only*)
   * **Contact Group**: Select the contact group which you want to blast out
   * **Type of template**: Choose the type of template you want to blast out
     * Text & Media: Insert text and media attachment without any WhatsApp button at all
     * Buttons: Create WhatsApp template with buttons appear where your customer can click on the button to improve CTR.&#x20;
     * List Messages: Create list messages. Example as below.
       * *Hi. Welcome to XXX. To continue, please select one of the following options:*
         1. *Product Information*
         2. *Pricing*
         3. *Talk to live agent*
   * **Media file**: Insert your attachment. Support image, video and PDF file.
   * **Caption**: Insert your message which you want to deliver.
   * **Time post**: Schedule your blasting time and date.
   * **Random message interval**: This function will help you to reduce the chance of getting blocked by WhatsApp. Basically, the system can wait/delay in sending your message out. For eg, after you have sent out the 1st message, the system will wait for a certain random duration before sending out the 2nd message. You can choose the range of waiting period/interval. For eg, sending messages & waiting period range from 60 seconds to 90 seconds.
   * **Schedule time**: The time format is usually in 24 hours. For eg, 18 means 6pm.&#x20;
4. Schedule your campaign.

{% hint style="danger" %}
**Disclaimer**: We are only a software provider if you subscribe for our software. We are not responsible if your WhatsApp account is blocked for any reason.
{% endhint %}


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