# Yaeris Bulk Messaging Documentation Yaeris's documentation hub for its bulk-messaging platform, covering WhatsApp, Telegram, LINE, Signal, and iMessage blasting software and services. This complete guide will explain everything to you as detail as possible. > Yaeris is an alternative way to advertising. ## Quick links {% content-ref url="/pages/CJ5ORNBpZrcBDkmiiCs9" %} [Yaeris Mass Broadcasting Services](/overview/what-we-do) {% endcontent-ref %} {% content-ref url="/pages/dYSirWRZrTTfm2ajWezW" %} [Glossary of Yaeris Blasting Terms](/overview/glossary-terms) {% endcontent-ref %} ## Get Started We've put together some helpful guides for you to get setup with our product quickly and easily. {% content-ref url="/pages/ogp5RDPitnCDHvoIhEc1" %} [WhatsApp Cloud Blaster Software](/software/whatsapp-cloud-blaster-software) {% endcontent-ref %} {% content-ref url="/pages/RbnLcDy5EU5zq95SeyZx" %} [WhatsApp Blasting Service Overview](/services/whatsapp-blasting-service) {% endcontent-ref %} {% content-ref url="/pages/h9bV6s1xyBZN4UFdT4wU" %} [iMessage Blasting Service Guide](/services/imessage-blasting-service) {% endcontent-ref %} # Yaeris Mass Broadcasting Services Yaeris helps businesses reach large audiences via mass message broadcasting, sending high-volume campaigns within 24 hours through its online portal. We are a small company with a strong passion for helping your business to gain more revenue through different forms of advert solutions. We use wide range of advert solutions to reach your targeted audience through the mass broadcasting method. We help you send large quantities amount of messages within 24 hours. You can launch your campaign by accessing our portal. {% hint style="info" %} **Important Note**: All submitted unofficial blasting campaigns will take 24 hours to complete. Usually, your campaign will be in the queue. Need to wait for your campaign's turn. {% endhint %} {% hint style="info" %} **Important Note**: Our server runs 24/7, 12pm to 7pm except for Sunday (for Malaysia, Indonesia & Singapore markets). For other countries, our server runs 24/7, 7pm to 12pm except for Sunday. {% endhint %} # Glossary of Yaeris Blasting Terms Definitions of key Yaeris terms including delivery rate, unofficial vs. official WhatsApp API, and how blasting software and services differ. ### Delivery Rate The definition of our delivery rate is the percentage of successful messages sent out from our server. Please take note that delivery rate doesn't mean receiving rate. ### Unofficial WhatsApp API We develop our own WhatsApp API unofficially to allow customers to blast their promotional messages. Here is the limitation of this unofficial blasting. {% content-ref url="/pages/otBBkPcK0hJcQKa3H5az" %} [Unofficial WhatsApp Blasting](/limitation/unofficial-whatsapp-blasting) {% endcontent-ref %} ### Official WhatsApp Business API Using official WhatsApp Business API * This package also known as WA Biz Blasting. * We need to apply with Meta if you want to use this service. Please check this page for more information. {% content-ref url="/pages/3zj9WfJblXJEc11Z7lmJ" %} [Official WhatsApp Business API Blasting](/services/whatsapp-blasting-service/official-wa-biz-blasting) {% endcontent-ref %} ### Software It is a cloud-based software delivery model where a service provider hosts applications and makes them available to end users over the internet. Instead of purchasing, installing, and maintaining software on individual computers or servers, users subscribe to the application (usually on a monthly or annual basis) and access it via a web browser or app. {% content-ref url="/pages/9pzurOmX0rKwr4sTLdHk" %} [Software](/software/whatsapp-cloud-blaster-software) {% endcontent-ref %} ### Services A blasting service (often referred to as mass messaging or bulk broadcasting) is a service that allows businesses or individuals to send a single message simultaneously to a large list of recipients across communication channels like WhatsApp, Telegram, SMS, LINE, or email. {% content-ref url="/pages/zTNsuslhBSkgcv967SzG" %} [Services](/services/whatsapp-blasting-service) {% endcontent-ref %} # Yaeris Campaign Report Explained Yaeris campaign reports show delivered, undelivered, and sent message counts, and are generated within 24 hours for campaigns of 100+ numbers. There are 3 things you need to know about our report. 1. Our report will only be generated if your WhatsApp/Telegram/Signal/LINE/Zalo campaign has more than 100 numbers. For anything less than 100 numbers in a campaign, the report will not be generated. 2. Our report will be generated within 24 hours after your WhatsApp/Telegram/Signal/LINE/Zalo campaign has been completed. 3. Our report only shows how many numbers have successfully been sent out from our server. Our report doesn't show how many numbers actually receive your message In the report, it will show 3 types of status: * Delivered = our server has sent out the message from our server. * Undelivered = this number doesn't have WhatsApp/Telegram/Signal/LINE/Zalo number * Sent status = our server did try and send out the message to the respective number # Yaeris Portal Setup Tutorial Step-by-step guide to creating a Yaeris blasting campaign, file size limits for uploads, and how to add or manage reseller and user accounts. Regardless of what blasting service you opt for, setting up a campaign is the same. ## File size limitation Maximum file size: * Video: 5Mb * Picture: 1Mb * Profile Picture: 0.5Mb * PDF: 1Mb ## Unofficial Blasting Tutorial Create blasting campaign

1st step: Go to "Campaign" > "Add Campaign"

2nd Step

1. **Type of account**: Choose your type of account 2. **Username**: Choose your username 3. **Select Channel**: Choose your channel you want to send out. For eg, WhatsApp, Telegram or etc 4. **Campaign Name**: Insert a campaign name for your own reference purpose. 5. **Demo Excel**: Download our Excel template and follow exactly with this format. Fail to follow our format, your campaign will be rejected and credit will be refund back to your wallet. 1. **SR. No**: Kindly numbering in orderly manner based on the total number you have on "Contacts" / Column B 2. **Contacts**: Kindly insert country code in front of your phone number without any spacing and + sign. Follow this format *\\*. 6. **Select File**: Upload your Excel template which you have saved and inserted all your contact numbers 7. Insert your marketing message here. 8. Click "**Submit**" button after you have done. {% hint style="info" %} Hint: If you encounter 500 error when you click on "Submit" button, it means that your wallet probably doesn't have enough credit. If you have enough credit, it could mean other technical problem. Kindly reach our to us via [WhatsApp](https://wa.me/60196788636). We will look into it. {% endhint %} {% embed url="" %} ## Watch this video on how to assign new users

1st step: Go to "Resellers & Users" > "Create"

1. **Type of Account**: Choose between User or Reseller account to create for your customer. 2. **Full name**: Give a name for your customer account 3. **Email address**: Insert your customer/reseller's email address 4. **Password**: Insert more than 8 characters password 5. **Confirm password**: Repeat your password 6. **Select channel**: Choose channels you want to transfer your credit to. Kindly check whether you have enough of the credit to transfer to customer. 7. Click **Submit** button. {% embed url="" %} ## How to manage existing users?
1. **+ sign**: Topup new credit to your existing customer by hitting the **+** sign 2. **Edit**: To reset your customer's type of account, full name, email address, update password and channels # WhatsApp Cloud Blaster Software Keep your WhatsApp blasting campaign running even your computer is turn off. Blasting will go on even if your computer is turned off. This is a cloud-based blasting. {% hint style="info" %} **Important Note**: [Terms and conditions](/faqs/terms-and-conditions/whatsapp-cloud-blaster) applied for using this software. {% endhint %} ### Get Started Here are the steps by steps guide on how to get started easily 1. Change timezone based on your country. It is important especially when you try to schedule your WhatsApp campaign based on your country timezone. 1. Go to Accounts 2. Select the correct timezone based on your country residence. 2. Go to WhatsApp module. For more information, please refer to the guide below. {% content-ref url="/pages/U53IUUckUK0Tvv4orAps" %} [WhatsApp Module Setup Guide](/software/whatsapp-cloud-blaster-software/whatsapp-module) {% endcontent-ref %} ### Watch Video Tutorial If you dislike reading, you can watch our full video tutorial. {% embed url="" %} {% hint style="warning" %} **WARNING**: Please blast responsibly. We will not be hold accountable if your WhatsApp accounts are blocked. {% endhint %} # WhatsApp Module Setup Guide Step-by-step setup: connect WhatsApp Web, upload contacts, then build a bulk messaging campaign with template type, media, and send schedule. ### Continue Setup 1. Add your WhatsApp account using WhatsApp Web
2. Go to Contacts module to upload your contacts
3. Go to Bulk Messaging to create new campaign. Fill up all the campaign details.
* **Select WhatsApp accounts**: Choose which WhatsApp accounts you want to use to send out your message * **Campaign name**: Name your WhatsApp campaign (*for your reference purpose only*) * **Contact Group**: Select the contact group which you want to blast out * **Type of template**: Choose the type of template you want to blast out * Text & Media: Insert text and media attachment without any WhatsApp button at all * Buttons: Create WhatsApp template with buttons appear where your customer can click on the button to improve CTR. * List Messages: Create list messages. Example as below. * *Hi. Welcome to XXX. To continue, please select one of the following options:* 1. *Product Information* 2. *Pricing* 3. *Talk to live agent* * **Media file**: Insert your attachment. Support image, video and PDF file. * **Caption**: Insert your message which you want to deliver. * **Time post**: Schedule your blasting time and date. * **Random message interval**: This function will help you to reduce the chance of getting blocked by WhatsApp. Basically, the system can wait/delay in sending your message out. For eg, after you have sent out the 1st message, the system will wait for a certain random duration before sending out the 2nd message. You can choose the range of waiting period/interval. For eg, sending messages & waiting period range from 60 seconds to 90 seconds. * **Schedule time**: The time format is usually in 24 hours. For eg, 18 means 6pm. 4. Schedule your campaign. {% hint style="danger" %} **Disclaimer**: We are only a software provider if you subscribe for our software. We are not responsible if your WhatsApp account is blocked for any reason. {% endhint %} # WhatsApp Profile: Connected Accounts View all connected WhatsApp accounts in one place, then click Add Account and scan the QR code to link another number. View all your connected WhatsApp accounts in 1 glance. To connect to more WhatsApp accounts, please click on **Add Account** button.
Then scan the QR code to connect. # WhatsApp Bulk Messaging Campaigns Build a WhatsApp blast: pick accounts and contact group, choose text, button, or list message type, set random send intervals, and schedule the time. {% hint style="info" %} **Important Note**: Before you begin to create bulk messaging campaign, please ensure you have connected your WhatsApp with our software. Also, please upload your [contact](/software/whatsapp-cloud-blaster-software/whatsapp-module/contacts) before hand. {% endhint %} ### Steps: 1. Select your preferred WhatsApp accounts 2. Insert your campaign name (for your reference purpose only) 3. Select contact group which you want to send your message to 4. Select one of the message type you want to send out * Text & Media * Buttons * List messages 5. Upload your attachment in Media File section 6. Insert your WhatsApp caption/content. You can even save the caption for future use. 7. Schedule your posting time 8. Set your *random interval time for sending out messages* (**set at least 5 seconds minimum**). For eg, the system will automatically random pick interval between **60 seconds** to **90 seconds** before sending out the next message. * 1st message: Sent out successfully * *Wait for 65 seconds* * 2nd message: Sent out successfully * *Wait for 83 seconds* * 3rd message: Sent out successfully * *Wait for 75 seconds* * 4th message: Sent out successfully * *The list goes on.....* 9. Set the *schedule time* you want to send out your message * **Daytime**: Send your message during on business hours * **Nighttime**: Send your message during off business hours * **Odd**: Send your message with odd number such as 1, 3, 5, etc * **Even**: Send your message with even number such as 0, 2, 4, etc {% hint style="info" %} **Hint**: The number appears in *Schedule Time* represents time. For eg, 0 means 12am. 2 means 2am. 18 means 6pm. {% endhint %} 10. After you have setup everything according to your preference, now you may schedule your campaign. {% hint style="danger" %} **Disclaimer**: Any suggestion given by us on how to setup your campaign should be taken into serious consideration. At the end of the day, always remember you are the one who make the decision whether to use our suggestion or not. We are not responsible on the consequences of our suggestion. {% endhint %} # WhatsApp Autoresponder Setup Configure an automatic reply to incoming WhatsApp messages, with status, recipient scope, message template, resend delay, and contact exclusions. Now, you can set the auto reply message. If there is any incoming message, this auto reply message will be triggered. It is useful when you want to inform your customer that this number is actually a blasting number and your official number is another number. Redirect them to your official number.
Once you select your desired WhatsApp account, you will see a form which you are required to fill in. * **Status:** Enable / Disable * **Sent to:** All / Individual / Group * **Type of template**: Choose the type of template you want to blast out * Text & Media: Insert text and media attachment without any WhatsApp button at all * Buttons: Create WhatsApp template with buttons appear where your customer can click on the button to improve CTR. * List Messages: Create list messages. Example as below. * *Hi. Welcome to XXX. To continue, please select one of the following options:* 1. *Product Information* 2. *Pricing* 3. *Talk to live agent* * **Media file**: Insert your attachment. Support image, video and PDF file. * **Caption**: Insert your message which you want to deliver. * **Resubmit message only after (minutes)**: This function will reduce the likelihood of your WhatsApp account getting blocked * **Except contacts**: You can choose which contact to exclude from sending out this auto reply message. # WhatsApp Chatbot Keyword Replies Set up a chatbot that auto-replies to customer messages by detecting preset keywords or full sentences you define in advance. Create a chatbot which will response back to your customer who has replied your message. How it works? If the chatbot detects keywords (which is preset by you, initially), it will send out an automated reply message to your customer. You can choose to detect: * certain keywords * the entire sentence
# Export WhatsApp Group Participants Export contacts from any WhatsApp group: send a message to the group, select the account, then click Download next to that group in the list. ### How to use? 1. Send a message to group you want export participants 2. Select account you want export participants 3. Click Download button of group you want export on list # WhatsApp Button Template Builder Draft a WhatsApp message with image, description, and footer, then add text reply, link, or call-action buttons for customers to tap.
Fill up the details of the template to create the button template message 1. **Name**: Insert a template title (*for your reference purpose only*) 2. **Main Image**: Insert your media. Support image, video and PDF. 3. **Main Description**: Insert your caption/message you want to deliver to your customer 4. **Footer**: Insert any footer message. For eg, *Terms and Condition applied*. 5. **List button**: Create button for your message * Text button: Insert a quick reply message in the button. So when your customer clicks on the button, the message (*which you have inserted in the first place*) will be automatically reply back to you. * Link button: Insert link in the button * Call action button: Insert your phone number in the button so that your customer can call you. # WhatsApp List Message Template Create a WhatsApp list message that presents customers with multiple selectable options, like product info, pricing, or live agent.
### What is list message? List message is a message which you send to your customers & provide them with several options to choose from. Below is the example of the message: > *Hi. Welcome to XXX. To continue, please select one of the following options:* > > 1. *Product Information* > 2. *Pricing* > 3. *Talk to live agent* # WhatsApp Contacts & Segmentation Create contact groups and upload contacts into them to segment your list for more personalized WhatsApp campaign targeting.
Steps to import contacts: 1. Create a contact group 2. Upload your contacts in the contact group you have created. {% hint style="info" %} **TIPS**: Use this opportunity to segment your contacts so that you can achieve personalized marketing. {% endhint %} # WhatsApp Schedule Module View every scheduled WhatsApp campaign in one place, including a calendar mode, to track upcoming and past blasts at a glance. All scheduled WhatsApp campaigns will appear in this section. You can view in Calendar mode.
# WhatsApp Account Manager Module Manage every connected WhatsApp account from one screen, with the option to view or remove any account you no longer use. You can view and remove all your connected WhatsApp accounts in this section. # WhatsApp File Manager Module Browse every media attachment uploaded while building your WhatsApp campaigns, all stored and accessible from one file manager screen. All your media attachments which you have uploaded during creating your WhatsApp campaign will appear right here.
# WhatsApp Proxies & Anti-Ban Setup Add proxies to mask your device IP for WhatsApp blasting, plus anti-ban tips on report rates, message timing, and account age. ## How to use it? There are 2 ways for end-users who can use the proxies. 1. The first one is that end-users can use their own proxies when they add their social accounts. 2. The second is that end users automatically use your proxies system. The proxy manager will randomly assign a proxy for them when they add their social account. We recommend using the Proxy with port 80 or 8080 ## How to add new proxy?

Go to Proxies Module & click on Add New button

Add your proxy address

Follow this format to add your proxy. You can use either of the following layouts for authentication: * <*username*>:<*password\@ip:port*> * <*ip:port*> For eg, *alanre:seh123\@135.181.45.166:8080* OR *135.181.45.166:8080*

Proxy layout example

{% hint style="danger" %} **WARNING**: Using proxies to mask your device IP address will not provide a 100% anti ban result. However, it will reduce the likelihood of getting blocked by WhatsApp. Hence, please take extra precaution before blasting. Do not use your official WhatsApp number to blast out. {% endhint %} ## Proxy Suggestion All of you understand that WhatsApp & IG are very strict on their platform so we have to use proxies to use the script. There are many proxy providers so it depends on your side and your WhatsApp / IG account which is suitable or not. As a result, we can not recommend exactly the proxy provider but you can try the top proxy companies. Please check various proxy companies to find the best proxy for you on the internet. ### Anti Ban System Before I explain on our anti ban system, it is crucial for you to understand how WhatsApp decides which number to ban. WhatsApp bans your number if: 1. A good amount of your recipients report your number as a spam. WhatsApp will block your number based on your device IP 2. Your blasting in between of message is too predictable. For eg, after sending out a message, your system waits for 3 seconds before sending out another message. For every interval is 3 seconds. Too predictable. 3. Your WhatsApp account is very new. New WhatsApp accounts are usually more prone to get blocked easier if you directly use it for blasting purpose. Hence, it is recommended for you to farm your WhatsApp account for 3-6 months before using for blasting purpose. This is where our anti ban system comes in. As for anti ban system, we are using multiple proxies to mask your real device IPs away from WhatsApp. This way WhatsApp will not block your real account. This anti ban system is *not going to be 100% anti ban*. However, it will reduce the chance of your WhatsApp account getting blocked by WhatsApp for good. *Please bare in mind that we are only a software provider. We build useful functions that will help you, but we are not responsible to the result you expect to achieve. For eg, you expect/assume that your WhatsApp accounts will never get block for 1 year after you blast a large volume. We are not able to control this outcome.* # WABA MultiChat User Overview Manage conversations across multiple WhatsApp Business Accounts from one unified inbox, with support for support, sales, marketing, and team collaboration. The **WABA MultiChat User** feature empowers businesses to manage conversations across multiple WhatsApp Business Accounts (WABA) from a single, unified interface. Whether you're handling customer support, sales, or marketing outreach, this functionality streamlines your communication, enhances team collaboration, and ensures no message goes unanswered. It's the ideal solution for businesses managing multiple brands, regions, or client accounts—all within one powerful platform. # WABA MultiChat: Getting Started Tutorial Start here for a full walkthrough of WABA MultiChat User, covering setup, channels, inbox, campaigns, and templates, with live WhatsApp support included. #### This tutorial will give you a head start on how to use this software. Any support can reach out to us via [WhatsApp](https://wa.me/60196788636). # WABA MultiChat: Account Setup Requirements See what you need to set up WABA MultiChat: a phone number not on WhatsApp and a Facebook account, then connect via Meta embedded sign-up. ### Requirements * A phone number that is not associated with any WhatsApp apps * A Facebook account WABA Connect allows you to connect your number with WhatsApp business API. Once you connect your number with WhatsApp Business API via WABA Connect ( using meta embedded sign up ), you will be able to use all the features including inbox, campaign, sequence provided by WABA Connect. So, overall after connecting your number you will be able to send marketing messages to your WhatsApp prospects using all the features. If you have all the requirements in place let's start setting up your account. ### Sign in or Sign up Firstly, you need to request your WABA Connect account. You can reach out to us via [WhatsApp](https://wa.me/60196788636). # WABA MultiChat: Dashboard Overview The WABA MultiChat dashboard displays all of your workspace metrics in one place, giving you a quick snapshot of account activity at a glance. Dashboard comes with all of your Workspace metrics.
# WABA MultiChat: Create a Channel Create a channel to connect a phone number to the WhatsApp Business API, then update its profile photo and share a QR code so prospects can message you. To connect your number to "WhatsApp business API" you need to create a "channel" using that "Phone Number". A channel represents your "Phone Number" that is connect with the "WhatsApp business API". To create a channel for your number you need the following requirements #### Requirements * A phone number that is not associated with any WhatsApp apps * A Facebook account If you have all of your requirements in place then you can start creating your channel from Channel module by clicking the "Create Channel" button. ### Create and connect a channel If you are navigating to this section for the first time then you will need to create and connect a channel. Please check out the video and create and connect a channel.
#### After you have created and connected a channel, then you will see all your channel related information here.
#### How to change my numbers profile photo? Click > visit channel manager
Then click Go to channel. Then select the WhatsApp icon of your channel and click WABA business profile
Then upload a new photo and click update
#### Share QR code with your prospects You can share this qrcode/link with your prospect so that they can directly send you message via WhatsApp. You can find your qrcode/link at Channel module.
# WABA MultiChat: Channel Wallet Guide Understand Meta's 24-hour conversation fee, then recharge your channel wallet (from $10 by card or $50 by bank transfer) or transfer balance. ### What is a Channel Wallet? When you send message to your prospects, meta charge a fee. This fee called as meta conversation charge. You will need to have balane within your channel wallet in order to create and submit template and start sending messages. Once you start sending messges to your whatsapp prospects meta will charge the conversation fee from this wallet directly. You can see your balance, transaction history and the conversation charges within this channel wallet section. ### When and How meta charge me? Meta only chagrge once per 24 hours. So, for example i am the business and you are the prospects. So, if i send you a message now meta will charge me an amoung ( for example X ) and meta will create a 24 hours conversation window. So within this conversation window if i send multiple messages to you or the prospects then meta will not charge any money! {% hint style="warning" %} *Please note: incoming messages are fee of charges!* {% endhint %} ### Can I track this 24 hours conversation window clock? Yes, if you go to inbox and click a prospect then you will see if there is any open conversation window or not. Once the 24 hours window is over, it will show you expired!
### How can i recharge the channel wallet? Click the + sign and you will be able to to recharge your channel wallet using your card or bank transfer.
### What is the minimum recharge amount? 1. For Cards minimum recharge amount is $10 2. For Bank Transfers minimum recharge amount is $50 ### Can i transfer my balance? yes you can transfer your balance only within your channels. That means if you have multiple numbers connected then you can transfer balance within your numbers To transfer balance click the transfer icon >
Then click > transfer balance
Then type the number you want to transfer the balance to and the amount and click > transfer balance
# WABA MultiChat: Inbox Features The unified inbox lets you chat with WhatsApp prospects in real time, assign conversations to teammates, send templates and quick replies, and view profiles. ### What is inbox Feature? Inbox is a unified dynamic inbox where you can communicate with your whatsapp prospects in real time.
### How to access templates from inbox? You can click the template icon to access all of your approved templates. If there is a green dot bipping, that means you do not have a open conversation window with that prospect and you must send a template message to initiate and continue the conversation with that prospect.
Once your prospect respond to your message, you are free to write any custom message. if there is no green dot that means your prospect responded to your and you can continue conversation with any custom message.
### Assign Chat to a team member Click this assign chat icon to assign the specific conversation to your specific team member
### Access quick replies Click this quick reply button to access all the saved quick replies
### Customer Profile Click this 3 dot button to open customer profile
You can check the lifetime cost for this customer, add tags, move to contact groups, check if this contact is a part of your campaign etc from this profile section
Use this filter option to get access of specific conversation
Send document, location, image, video, emojis using these icon
Use this reply button to reply to specific message
Use this search option to find any specific contacts or chats
# WABA MultiChat: Quick Replies Tab Create saved quick replies to send fast, repeatable messages to WhatsApp prospects directly from the inbox without retyping common responses. ### What Is Quick Replies? Quick replies could be used to send quick messages to your prospects from the inbox section. Here is from where you can easily access the saved quick replies within the inbox.
### How To Create Quick Replies? Go to the quick replies tab > click create >
Fill out the input fields > click create a new quick reply
# WABA MultiChat: Contacts Management Manage WhatsApp contacts with custom fields and groups, then import contacts via CSV or Excel and export your list for use in message campaigns. ### All contacts You can find all of your contacts here. You can use the export button to export your contacts in file format and use the create button to add a contact.
### Fields Add custom fields to your contacts
### Groups Create contacts groups to seperate contacts and use it for running campaign. You will be able to access the groups when crating a message campaign.
### Import You can import your contacts using xl or csv file format
You can choose your created group while importing contacts
# WABA MultiChat: Message Campaigns Run or schedule single-message WhatsApp campaigns to your contacts, then track delivery performance and analytics from the campaign dashboard. You can run single message campaign to your whatsapp prospects using this campaign feature. To create a campaign simply go to campaing tab and click create.
Then fill out all the input field and click run campaign to initiate the campaign. You can also schedule your campaign to a specific date.
After you have initiated your campaign go to campaign tab and click view for detailed analytics of your campaigns.
You will be able to see your campaign performance in this page
You can take any contact to your inbox from here
# WABA MultiChat: Create Templates Create and submit Meta-approved WhatsApp template messages with headers, media, buttons, and variables, required before messaging any new prospect. ### What is Templates? As a business, if you want to initiate a first message to your prospects, Then this first message has to be 'approved' by meta. Meta calls this a 'template' message. Example: I am a business and want to send my prospect the first message. So this message has to be a approved message. {% hint style="warning" %} Please note after your prospects respond to you, you can write any custom message. So basically, the first message has to be always a template message. {% endhint %} **You Can Easily create your templates messages directly from template section and send to meta and get it approved.** To create a template message, first go to template section > Click create
After clicking create, you will see a new tab to create the template message. 1. You need to put a name of your template 2. Select template language ( message language ) 3. Select template category ( first message always might be a marketing one so choose marketing ) 4. Click next
You will be able to create 3 types of template messages 1. None 2. Text 3. media
#### 1. Message Type None: In this type of message you will be able to add a body within your message.
#### 2. Message Type: Text In this type of message, you get a extra header to your message.
#### 3. Message type: Media You can add three type of media within this message type. Image, document, Video.
### Footer Add a footer to your any type of message.
### Add a Unsubscribe and Block Button in your message! If you click the switch, it will add the unsubscribe and block button within your message. When you send a message including these buttons and your prospects click one of these buttons then our system automatically stop sending that prospects automated message. Ideology behind these buttons: So, when you are cold outreaching, many people would want to block you. So, to minimize the block and spam rate we implemented these dummy unsubscribe and block buttons so that people might click these buttons rather than actually blocking you from whatsapp
### Add customized button with Link and phone number Click add buttons to add any cusomized link and phone number
Click Visit a website > to create a custom link button. You can add any link to your buttons. Your prospects will be redirected to the link upon clicking. You can add as many buttons as you want!
Click call phone number > to create a button to show showing a phone number
### Now Submit to Meta For approval After everything is done, click submit
After submitting, you will see the list of your submitted templates here > And initially submitted templates status will be shown as pending. Please note: The first template could take upto 24 hours to get approved by meta ( normally take few hours ). After your first template is approved the next templates takes only few second or minutes to get approved!
### Click sync button to check if your message is approved or rejected.
### What to do if my template is rejected? Normally every template is approved by meta but in case if its rejected you can do 2 things. 1. Change the copy and resubmit 2. Change the template category to Service and submit again ### How to use variables in a Template message You can use variables to put a dynamic value on the template message. To use a variable first you need to add the variable to your template message's header or body. To add a variable you can use this syntax `{{1}}` and this represents a variable. Note that a variable cannot be added on the start or end of the text and on the header text only 1 variable is allowed.
In addition you can click on the bottom right corner icon button to add a variable in body of the template message.
After you have added all of your variables you need to provide "example" values for that variable. So for example you created a variable for adding the name of the contact that you want to send the message to so you need to put a "example" for name like "John Doe" this is so that meta can understand what kind of values are you planning to use on the variable.
# WABA MultiChat: Sequence Campaigns Build automated multi-step WhatsApp sequences using approved templates, schedule each step by day, add variant messages, and track results. ### What is a Sequence Campaign Using this sequence campaign you can automate and send multi step campaign to your whatsapp prospects.
### How to create a Sequence Campaign Click create and give it a name
After that you need to set step 1. So basically you need to select a message which you want to send on step 1. Since its a first message to your prospects then it has to be a template message. If you click add step > you will see all of your approved template message and you will need to select the template message you want to send.
select a template message
After selecting a message, you need to select the day 1 as this message will be running on day 1. You can also select a time as well. Then click add step > {% hint style="info" %} Please note: after signing up to WABA Connect, please go to your settings and set your time zone. As based on your time zone the message sending time will be shown. {% endhint %}
Now you can see that your step 1 has been added
Now click again add step to add more steps. In each steps you will be able to set the day of that message. For example if you select day 5 then the second step message will be sent after 4 days of your first step. *Please note: You need to select the template message you want to send in each step*
### Add Variant Message to any step If you want to send variant message to your prospects in any step then click add variant and select any template message to set as a variant message.
### Add contacts to the Sequence Go to contacts tab and add contact groups to run the sequence to the specific contact groups
Go to reports section to check the performance of your sequence campaign
### Run or Schedule the Sequence Campaign Now you can either run your seqeunce now by clicking run sequence or schedule the sequence by clicking schedule sequence
# WABA MultiChat: Add Team Members Add team members or staff to your WABA MultiChat workspace by creating a user account and assigning them the team member role. You can add your team memers or staffs to manage your workspace. To add team members, please go to Users Tab > click create > fill the info > Choose type as team member > Click create user
# WABA MultiChat: Settings Tab Manage your account, workspace, and custom domain settings for WABA MultiChat, all from one centralized settings tab. ### Account Settings
### WorkSpace Settings
### Custom Domain Settings
# WABA: How to Register a New Number Step-by-step guide to registering a new phone number on the WhatsApp Business API via Meta's embedded sign-up, including OTP and 2FA PIN setup. ### Requirements 1. Phone Number not on WhatsApp ( should be able to receive calls / sms ) 2. Old Facebook account 3. 4-5 pages professional website ### How to Sign up with WhatsApp API/ Register a Number with WhatsApp API via WABA Connect? * Sign in to WABA Connect > Channel > Click "Create a channel" * You will be redirected click "Go to channel" * Click on **"Add New Channel"** and select your WABA currency * Click on **"Connect"** and log in with Facebook. * Choose to create a new business portfolio, a Meta business account, or select an existing one.
* Click on **"Next"**. Always opt to create a new WhatsApp account. {% hint style="warning" %} **NOTE**: Always select "*Start with a new WhatsApp phone number*". Do not choose "**Share existing WhatsApp phone numbers**". {% endhint %} * Enter your WhatsApp account name (your brand name or business legal name) and select a category. * Enter your phone number and verify the OTP received via phone call or text message. * Click on **"Continue"** and then **"Finish."** * Wait a few seconds for the popup to close automatically. Your channel will then be displayed. * Copy **Channel ID**
* Click on **"Connect,"** enter a name for your channel, select a color, and click on **"Create Channel."** * You will see your channel with the status **"Pending."** * Click on the WhatsApp icon, go to **Two-Factor Authentication**, and enter a six-digit pin. Remember this pin.
* Click on **"Register Pin."** * Refresh the page. Your number should now be connected. * Now click 3 dots icon and click "Copy channel ID" ![](https://docs.lancepilot.com/~gitbook/image?url=https%3A%2F%2F1807628431-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FRtLhSWDbYt2p0m0cBDxo%252Fuploads%252FItgf9bip8a0SKZrrXyD4%252Fimage.png%3Falt%3Dmedia%26token%3D1bad5ec8-e4ab-4129-957c-9487eeaacd40\&width=768\&dpr=4\&quality=100\&sign=6d1e9541\&sv=2) * Go back to WABA Connect > Channel * Click "connect channel"
* Paste the copied Channel ID & click "Connect Your Channel" # Fix WABA Migration & Permissions Errors Resolve a stuck WhatsApp API migration or permissions error by deleting the number, permanently disabling the old channel, and re-registering it. When encountering a migration error, it's necessary to take specific steps to resolve the issue. It's important to understand that this error is often external, possibly stemming from Meta, and not directly caused by our services. To address this, follow the procedure below: **Step 1 - Delete the number from WhatsApp API** **Please Note** * All existing messaging templates will be lost. * Any verified status, such as the green tick, will also be removed. **Step 2 - Permanently Disable Existing Channel -** Navigate to your channel, click on the three dots menu, and select "Permanently disable channel." **Step 3 - Register the WhatsApp API Number** # How to Change Your WhatsApp Display Name Change your WhatsApp Business API display name by applying through WhatsApp Manager, then re-enabling two-factor authentication once approved. ### How to Change Your WhatsApp API Display Name Changing your WhatsApp API display name involves two main steps. Here's how to do it: **Step 1: Apply for a New Display Name** 1. Navigate to the [WhatsApp Manager](https://business.facebook.com/wa/manage). 2. Submit your request for a new display name. Be sure to follow WhatsApp's naming guidelines to increase your chance of approval. 3. If your request is rejected, revise your submission and apply again. Repeat this process until your request is approved. **Step 2: Set Your New Display Name** Once your new display name is approved, set two-factor authentication again for your WhatsApp Number. This process ensures your WhatsApp API account reflects your new display name. # How to Apply for Meta Business Verification Verify your Meta Business account for WhatsApp API with a registration certificate, address proof, and a matching business website, reviewed in about two days. To verify your Meta Business account for WhatsApp Business API: 1. Go to Channels, click on the WhatsApp icon (WABA Options) and then click on "Complete business verification" and follow these steps. **Before** starting the verification process, ensure you have the following: * Government Registration certificate with company name * 1 Address proof with company name and address (phone number in some cases) * Working website with 4-5 pages and company name exactly as per document in website footer * Email Id with website domain 1. Click on "start verification" and "get started." 2. If you're unsure about the required documents, click on "accepted documents" for guidance. 3. Ensure the details match your legal documents character by character. 4. Upload the appropriate documents requested by Meta. 5. Verify your email address by entering the OTP received from Meta. 6. Verify your phone number if required, either by phone call or SMS. 7. Ensure your website footer displays your business name exactly as per your documents. Meta will review and verify your business within approximately two working days. If there are any issues, you'll find more details on the verification page. # How to Increase Your WhatsApp Number Limit Request a higher WhatsApp phone number limit through Meta Business Support. Most requests up to 20 numbers per account are approved within days. To request an increase in your phone number limit for your WhatsApp Business account or Facebook Business Manager, follow these steps: 1. Go to [business.facebook.com/support](https://business.facebook.com/support). 2. Click on the "Ask a Question" tab and select "Dev Account and WABA" as the topic. 3. Choose "Increase Phone Number Limit" as the request type and select your WhatsApp Business account. 4. Select the phone number and allow Meta to share the permission to third parties. 5. Write a reason or title and description of the request, such as having a dedicated number for each team member or employee. 6. The most easily permissible limit is 20 phone numbers. Meta may not easily approve a limit above 20. 7. Click on "Confirm" and Meta should respond to your support ticket within a few working days. # WhatsApp Account Quality Rating Explained Understand WhatsApp's green, yellow, and red quality ratings based on 7-day feedback, and how to recover a flagged account by pausing messages. The quality rating, based on customer feedback over the past seven days, includes reasons like blocking your number or reporting issues. **Where to Find: Phone Numbers Tab in Meta WhatsApp Manager** * **Quality Rating Column** shows: * **Green:** High quality * **Yellow:** Medium quality * **Red:** Low quality **Improving Your Rating** * Hover over the rating for insights into block reasons. * Aim to maintain a high-quality rating to unlock more features. * Reasons for blocking include: No longer needed, Didn't sign up, Spam, Offensive messages, or No reason. **Notifications** You will receive updates via email and Meta Business Manager notifications for status changes or messaging limits updates. **Status Changes** * **Connected:** Normal operation within messaging limits. * **Flagged:** Low quality; if not improved in 7 days, messaging limit decreases. * **Restricted:** Reach messaging limit; no outgoing messages for 24 hours, but responses to customer-initiated messages are allowed. **What to do** when account quality is yellow or red? * It is suggested that you don't send any message for 7 days for quality to improve. # Cold Outreach Best Practices Must FOLLOW the best practices if you are planning to do full on cold whatsapp outreach If you’re diving into full-on cold WhatsApp outreach, it’s crucial to stick to best practices to keep your number safe. Even if Meta lets you send messages, too many blocks from prospects can get your number banned. Meta doesn’t ban you just for sending messages; it bans you if your number gets blocked frequently. To keep your cold WhatsApp outreach on point, follow these steps. Many of our clients use these practices daily: Connect your number. Verify your business through Meta Business Manager. Warm up your number for 2 weeks by interacting only with opted-in or existing clients. You can ask your current clients to message your API number. Once warmed up, start your cold outreach. Begin with 10-30 ( or even 50-100 ) messages a day and gradually ramp up. Once you start cold outreach, make sure to regularly check your quality score in WABA Connect under the "Channel" section. After you finish sending out a campaign, go to WABA Connect > Channel, click "Refresh Channel Details," and check your score. Since your business is verified and set up correctly, Meta won’t ban you right away even if you get blocked by cold prospects. Instead, Meta will give you a warning with a yellow quality score. {% hint style="warning" %} If your quality score drops to YELLOW, pause cold messaging for 7 days. After a week, once your score is back to GREEN, you can start messaging again. To keep track, just go to WABA Connect > Channel and click "Refresh Channel Details" to see your current score. {% endhint %}
This way, you can keep your number safe and continue cold WhatsApp outreaching. This approach helps you protect your number while keeping up with cold WhatsApp outreach. You can also improve your results by personalizing your messages and using the unsubscribe/block buttons. This will help reduce your block rate and make your outreach more effective. # WABA Message Error Codes & Fixes Look up common WhatsApp API message errors, like code 131026 (message undeliverable), with their causes and step-by-step solutions. Code `131026` Message Undeliverable Description Unable to deliver message. Reasons can include: * The recipient phone number is not a WhatsApp phone number. * Sending an [authentication template](https://developers.facebook.com/docs/whatsapp/business-management-api/authentication-templates) to a WhatsApp user who has a +91 country calling code (India). Authentication templates currently cannot be sent to WhatsApp users in India. * Recipient has not accepted our new Terms of Service and Privacy Policy. * Recipient using an old WhatsApp version; must use the following WhatsApp version or greater: * Android: 2.21.15.15 * SMBA: 2.21.15.15 * iOS: 2.21.170.4 * SMBI: 2.21.170.4 * KaiOS: 2.2130.10 * Web: 2.2132.6 * The message was not delivered to create a high quality user experience. See [Per-User Marketing Template Message Limits](https://developers.facebook.com/docs/whatsapp/cloud-api/guides/send-message-templates#per-user-marketing-template-message-limits) Possible Solutions Using a non-WhatsApp communication method, ask the WhatsApp user to: * Confirm that they can actually send a message to your WhatsApp business phone number. * Confirm that they have accepted our latest Terms of Service (**Settings** > **Help**, or **Settings** > **Application information** will prompt them to accept the latest terms/policies if they haven't done so already) * Update to the latest version of the WhatsApp client. HTTP Status Code `400` Bad Request # WABA MultiChat: Supported Countries See the full list of countries where WABA MultiChat currently supports WhatsApp Business API messaging, with coverage continuing to expand worldwide. Due to various regulations we cannot operate in every country yet. We are continuously trying to expand our operation world wide.🌍 #### We are currently available in the following countries 1. Albania 2. Algeria 3. Andorra 4. Angola 5. Argentina 6. Armenia 7. Australia 8. Austria 9. Azerbaijan 10. Bahamas 11. Bahrain 12. Bangladesh 13. Barbados 14. Belarus 15. Belgium 16. Belize 17. Benin 18. Bhutan 19. Bolivia 20. Bosnia and Herzegovina 21. Botswana 22. Brazil 23. Brunei 24. Bulgaria 25. Burkina Faso 26. Burundi 27. Cabo Verde 28. Cambodia 29. Cameroon 30. Canada 31. Central African Republic 32. Chad 33. Chile 34. China 35. Colombia 36. Congo (Brazzaville) 37. Congo (Kinshasa) 38. Costa Rica 39. Croatia 40. Cuba 41. Cyprus 42. Czech Republic 43. Denmark 44. Djibouti 45. Dominica 46. Dominican Republic 47. Ecuador 48. Egypt 49. El Salvador 50. Eritrea 51. Estonia 52. Eswatini 53. Ethiopia 54. Fiji 55. Finland 56. France 57. Gambia 58. Georgia 59. Germany 60. Ghana 61. Greece 62. Grenada 63. Guatemala 64. Guinea 65. Guinea-Bissau 66. Guyana 67. Haiti 68. Honduras 69. Hungary 70. Iceland 71. India 72. Indonesia 73. Ireland 74. Italy 75. Ivory Coast 76. Jamaica 77. Japan 78. Jordan 79. Kazakhstan 80. Kenya 81. Kuwait 82. Kyrgyzstan 83. Laos 84. Latvia 85. Lebanon 86. Liechtenstein 87. Lithuania 88. Luxembourg 89. Malawi 90. Malaysia 91. Maldives 92. Mali 93. Malta 94. Marshall Islands 95. Mauritania 96. Mauritius 97. Mexico 98. Moldova 99. Monaco 100. Mongolia 101. Montenegro 102. Morocco 103. Mozambique 104. Namibia 105. Nepal 106. Netherlands 107. New Zealand 108. Nicaragua 109. Niger 110. Nigeria 111. North Macedonia 112. Norway 113. Oman 114. Pakistan 115. Palau 116. Panama 117. Papua New Guinea 118. Paraguay 119. Peru 120. Philippines 121. Poland 122. Portugal 123. Qatar 124. Romania 125. Russia 126. Rwanda 127. Saint Kitts and Nevis 128. Saint Lucia 129. Saint Vincent and the Grenadines 130. Samoa 131. San Marino 132. Saudi Arabia 133. Senegal 134. Serbia 135. Singapore 136. Slovakia 137. Slovenia 138. Solomon Islands 139. Somalia 140. South Africa 141. South Sudan 142. Spain 143. Sri Lanka 144. Sudan 145. Sweden 146. Switzerland 147. Syria 148. Taiwan 149. Tajikistan 150. Tanzania 151. Thailand 152. Trinidad and Tobago 153. Tunisia 154. Turkey 155. Turkmenistan 156. Uganda 157. Ukraine 158. United Arab Emirates 159. United Kingdom 160. United States 161. Uruguay 162. Uzbekistan 163. Vanuatu 164. Vatican City 165. Venezuela 166. Vietnam 167. Yemen 168. Zambia 169. Zimbabwe # Yaeris AI GPT Chatbot Service Yaeris's AI chatbot uses GPT, Claude, or Gemini for 24/7 support, lead capture, and appointment booking, from $180/year with WhatsApp integration. ### Building an AI Chatbot Tailored to Your Business in Malaysia #### Overview Yaeris provides an **AI-powered chatbot service** designed for businesses in Malaysia. The chatbot leverages advanced Large Language Models (LLMs) like GPT-3.5 Turbo, Claude, Gemini, and others to deliver **24/7 automated support, lead generation, and customer engagement**. This service helps businesses handle customer inquiries, capture leads, and even book appointments — all while reducing costs and ensuring consistency. ### Video Demo {% embed url="" %} #### Key Features * **Customer Support with Knowledge Library**\ Provides accurate, up-to-date responses about your products and services. * **Automatic Lead Capture**\ Collects and qualifies leads even outside business hours. * **Appointment Booking**\ Integrates with scheduling tools (e.g., Calendly) for seamless appointment setting. * **Embeddable Chatbot**\ Deploy easily on websites or apps using embed code. * **Continuous Updates**\ Yaeris keeps the chatbot current with your business changes (new products, updates, FAQs). * **Multi-Platform Integration**\ Works across WhatsApp, Facebook, Instagram, Google Sheets, and other apps. *** #### Plans & Pricing | Plan | Price | Details | | ---------------------------------------- | --------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **AI Chatbot BYOK** (Bring Your Own Key) | USD $180 / year | 1 chatbot, 32M characters of training data, file uploads (.TXT, PDF, DOCX up to 50 MB), live chat, digital business card, integrations (WhatsApp API, Twilio, FB, IG, Google Sheets). Requires your own LLM API key. | | **AI Chatbot Non-BYOK** | USD $300 / year | Same as BYOK, but Yaeris provides the API access. No need for your own LLM key. | *** #### Supported LLM Providers * **OpenAI (GPT-3.5 Turbo, GPT-4 Turbo)** * **Anthropic Claude** * **Google Gemini** * **Deepseek** *** #### Integrations * **WhatsApp Business API** (direct or via Twilio) * **Facebook Messenger & Instagram** * **Google Sheets** for data capture * **Website / App Embed Code** for deployment * **Custom Business Systems** (via API support) *** #### Deployment Scenarios * **Websites** (embedded live chat) * **Mobile / Web Apps** (via embed code) * **Messaging Platforms** (WhatsApp, Facebook, Instagram) *** #### Benefits * 24/7 customer support without extra staffing * Consistent answers through knowledge base training * Lead generation and qualification automation * Seamless scheduling for customer appointments * Scalable and customizable for different industries *** #### Getting Started 1. **Choose a Plan**: BYOK (bring your own API key) or Non-BYOK. 2. **Set Up Training Data**: Upload documents (TXT, PDF, DOCX) to train the chatbot. 3. **Configure Integrations**: Connect WhatsApp, social platforms, or website embed code. 4. **Go Live**: Deploy your chatbot across chosen channels. 5. **Maintain & Update**: Yaeris keeps your chatbot updated with business changes. *** #### FAQ **Q1: What is BYOK?**\ *Bring Your Own Key (BYOK)* means you use your own API key from providers like OpenAI or Anthropic. This can reduce long-term costs if you already have API access. **Q2: Do I need technical skills?**\ No. The chatbot comes with a user-friendly dashboard. Yaeris also handles setup and updates. **Q3: Can the chatbot handle multiple languages?**\ Yes, depending on the LLM used (e.g., GPT models support multiple languages, including English and Malay). **Q4: Can I embed the chatbot into my existing website?**\ Yes, you can embed it with a simple HTML code snippet. **Q5: Who benefits most from this chatbot?** * SMEs needing affordable customer support * Companies wanting 24/7 lead capture * Service providers requiring appointment scheduling * E-commerce brands aiming for scalable customer engagement **Q6: How do I login to live chat dashboard?** You can login using this link, # Yaeris Launchpad: Strapi Hosting Platform Vercel-style Strapi hosting with push-to-deploy, zero-downtime releases, and bring-your-own-database — you keep full control of your CMS data. Launchpad is Yaeris's Vercel-style hosting platform for headless CMS projects (Strapi at launch). Connect a GitHub repo, and every push builds and deploys automatically to a live URL -- no servers to manage, no Docker knowledge required. **What makes Launchpad different:** * **Bring your own database (BYODB).** Launchpad never stores your CMS content. You connect your own Postgres database (Supabase, Neon, or any provider you choose) via an environment variable, and Launchpad only ever runs your application code against it. This keeps your data entirely under your own control. * **Push-to-deploy.** Connect a GitHub repository once, and every push to your tracked branch builds and deploys automatically. Pull requests get their own preview URL. * **Zero-downtime deploys.** A new version is built and health-checked *before* traffic is switched over -- your site never goes down mid-deploy, and a bad deploy never takes down what was already working. * **White-label ready.** Agencies can host CMS instances for their own clients under a fully branded dashboard and custom domain. This section covers everything from your first deploy to advanced features like branch deploys, monorepo support, and the `launchpad-cli` command-line tool. ### In this section * **Getting Started** -- sign up, connect GitHub, and deploy your first project * **Deploying Your Project** -- push-to-deploy, manual deploys, rollback * **Environments & Branch Deploys** -- production, PR previews, and optional branch deploys * **Environment Variables & Your Database** -- BYODB setup and secrets management * **Custom Domains & White-Label** -- your own domain, agency branding * **Billing & Plans** -- Personal, Pro, and Team/Agency pricing explained * **Firewall & Security** -- IP blocking, path rules, deployment protection * **Analytics & Logs** -- traffic dashboards and runtime logs * **The Launchpad CLI** -- deploy, view logs, and manage env vars from your terminal * **Team & Roles** -- inviting teammates and managing permissions * **Monorepo Support** -- deploying a project that lives in a subdirectory # Launchpad Getting Started Guide Sign up, connect GitHub, and import your first Strapi repo — Launchpad reads your Dockerfile and deploys to a live \*.hosting.yaeris.com URL. ## 1. Sign up Head to the Launchpad sign-up page and create an account. Registration is handled securely -- Launchpad never sees or stores your password directly. ## 2. Connect GitHub Right after signing up, you'll land on Connect GitHub -- the first step of onboarding. Click Connect GitHub to install the Launchpad GitHub App on your account or organization. You choose exactly which repositories to grant access to; you don't have to give access to everything you own. If you've already connected GitHub before (e.g. adding a second organization later), you can also start this from Import in the dashboard sidebar at any time. ## 3. How it works After connecting GitHub, you'll see a short explainer covering the core mechanics: 1. Import a repo -- pick any repo the GitHub App can see. Launchpad reads its Dockerfile to know how to build and run it. 2. Push to deploy -- every push to your tracked branch triggers a real build automatically. 3. Get a live URL -- a successful build gets its own \*.hosting.yaeris.com subdomain (or your own custom domain), deployed with zero downtime. 4. Bring your own database -- Launchpad never hosts your CMS data; you connect your own Postgres database. Click Go to dashboard to finish onboarding -- you won't see this explainer again. ## 4. Import your first project From the dashboard, go to Import, find your repo, and click Import. Launchpad automatically detects the port your app listens on from your Dockerfile's EXPOSE line, then builds and deploys it. Once the build succeeds, your project is live at .hosting.yaeris.com. ### What your repo needs Your repository needs a working Dockerfile at its root (or in a subdirectory -- see Monorepo Support) that builds and runs your CMS. Launchpad doesn't require any special configuration file beyond that -- if docker build works locally, it will work on Launchpad. # How to Migrate Strapi to Launchpad Move an existing Strapi project to Launchpad from a self-hosted VPS, AWS, or Strapi Cloud, including environment variable and DNS cutover steps. Moving an existing Strapi project onto Launchpad looks very different depending on where it's coming from. Because Launchpad is BYODB (Bring Your Own Database -- see Environment Variables & Your Database), migrating your *database* usually isn't a separate step at all. The honest exception is Strapi Cloud, covered below. ## From a self-hosted setup (DigitalOcean, AWS EC2/ECS, a VPS) If your Strapi instance already talks to an external Postgres you control (a DigitalOcean Managed Database, AWS RDS, or anything similar), this is the easy case -- there's no data export/import at all, because you're not moving the database, only where the application code runs. 1. **Push your repo to GitHub**, if it isn't already. Launchpad deploys from a GitHub repo with a working `Dockerfile`. 2. **Import the repo into Launchpad** and copy your environment variables over. This is the step that actually needs care: `APP_KEYS`, `API_TOKEN_SALT`, `ADMIN_JWT_SECRET`, and `JWT_SECRET` must be copied **exactly** as they are today. If these change, every existing admin session and API token breaks the moment you cut over. 3. **Point `DATABASE_URL` at your existing database** -- unchanged. Launchpad never takes ownership of it. 4. **If you use S3, Cloudinary, or another external provider for media**, those env vars carry over the same way -- there's nothing to migrate on the media side either, since Launchpad never stores your media locally. 5. **Deploy and verify on Launchpad's temporary `*.hosting.yaeris.com` URL first**, against your real data, before touching DNS. 6. **Cut your domain over** once you've confirmed it works. See the cutover note below. ## From Strapi Cloud This is the one case with real friction, worth being upfront about rather than promising a copy-paste move. Strapi Cloud provisions and manages its own Postgres for you -- there's no `DATABASE_URL` you can just copy, because you don't get direct external access to that database. The real path is Strapi's own first-party data-transfer tool: ``` strapi transfer --to ``` Run this from your Strapi Cloud project to export its content and import it into a fresh Postgres database you provision yourself (Supabase, Neon, or anywhere else) for your new Launchpad project. This is a genuine data migration step, not a config change -- budget real time for it, and test on a staging database first if your content volume is large. ## From AWS specifically If you're running Strapi on AWS against your own RDS Postgres, follow the self-hosted path above -- it's the same situation. If you're behind a managed layer you can't directly connect to or dump from (e.g. a fully managed Aurora setup with no external access), treat it like the Strapi Cloud case: export via `strapi transfer` or a database dump/restore into a Postgres you control, then follow the self-hosted steps from step 3 onward. ## Cutting DNS over Once your new Launchpad deployment is verified and working, add your domain under **Domains** and update your DNS records. Be honest with yourself about one thing: DNS propagation isn't instant. There's a real (if usually short) window -- seconds to a few minutes depending on your DNS TTL and resolver caching -- where traffic could still hit your old host. Lowering your domain's TTL a day before the cutover minimizes this. It's not the multi-hour outage people fear from an infrastructure move, but it also isn't literally zero. ## Checklist * [ ] Repo pushed to GitHub with a working Dockerfile * [ ] `APP_KEYS`, `API_TOKEN_SALT`, `ADMIN_JWT_SECRET`, `JWT_SECRET` copied exactly * [ ] `DATABASE_URL` set (existing DB for self-hosted, or a fresh one populated via `strapi transfer` for Strapi Cloud) * [ ] Media storage env vars (S3/Cloudinary/etc.) copied, if used * [ ] Verified working on the temporary `*.hosting.yaeris.com` URL against real data * [ ] DNS TTL lowered ahead of cutover * [ ] Domain added and DNS updated # Deploying Your Project How push-to-deploy, manual deploys, zero-downtime releases, instant rollback, and build/runtime logs work on Launchpad. ## Push-to-deploy Once a project is imported, every push to its tracked branch (usually main) triggers a build automatically. You'll see build status posted directly to your commit/PR on GitHub as a check, so you know immediately whether a push built successfully. ## Manual deploys You can also trigger a deploy manually from the project's dashboard, or via the launchpad-cli deploy command (see The Launchpad CLI). ## Zero-downtime deploys When a new deploy starts, Launchpad builds the new version and health-checks it before switching any traffic over. Your previous version keeps serving live requests the entire time. Only once the new version responds successfully is traffic moved to it -- if the new build fails its health check, your site keeps running on the last working version and the deploy is marked failed. This means a bad deploy never takes your site offline. ## Rollback Every deployment records the exact image it built. If a deploy causes a problem, you can instantly roll back to any previous deployment from the Deployments tab -- this reuses the already-built image rather than rebuilding from source, so it's fast, and it goes through the same zero-downtime swap as a normal deploy. ## Build logs Each deployment's full build output is available from the Deployments tab, so you can see exactly what happened if a build fails. ## Runtime logs Once a project is running, its live stdout/stderr output (the last 300 lines) is available under the Logs tab -- useful for debugging application errors without needing server access. # Environments & Branch Deploys Production, PR previews, and optional branch deploys on Launchpad -- how preview databases work and how to password-protect non-production URLs. Launchpad supports three kinds of environments for a project: ## Production Your tracked branch (usually main) always deploys to your project's production environment -- the URL you share with the world. ## Pull request previews When you open a pull request against your tracked branch, Launchpad automatically builds a preview deployment at its own URL (pr--.hosting.yaeris.com), so you can review changes before merging. Preview deployments are automatically torn down when the PR is closed. Previews require a preview database. Because Strapi and Payload both run schema migrations automatically on boot, a preview environment must never share your production database -- doing so risks a destructive PR migrating (and corrupting) your live data. Set a PREVIEW\_DATABASE\_URL under Environment Variables (preview kind) before opening a PR, or preview deployments will be skipped. ## Branch deploys (optional) By default, only your tracked branch and pull requests deploy. If you want every branch pushed to your repo to get its own preview URL (e.g. feature/new-editor), turn on Deploy any branch under your project's Settings. This is off by default -- existing projects are unaffected unless you turn it on. Branch deploys share the same preview-database requirement as PR previews, and are capped at 10 concurrent branch environments per project to protect shared hosting capacity. A branch deploy isn't automatically removed when its branch is deleted on GitHub -- clean up old branch deploys manually if you no longer need them. ## Deployment protection You can password-protect every non-production environment (previews and branch deploys) for a project from Settings. This never applies to your production URL. # Environment Variables & Your Database How to connect your own Postgres database (BYODB) to a Launchpad project, set encrypted environment variables, and configure preview databases. ## Bring your own database (BYODB) Launchpad is built around BYODB: your CMS's actual content always lives in a database you control -- Supabase, Neon, a self-hosted Postgres, or anything else that speaks Postgres. Launchpad never stores, backs up, or has standing access to your content; it only runs your application container against the connection string you provide. This keeps you in full control of your data and means there's no migration or lock-in risk if you ever decide to leave. ## Setting your database connection From your project's Environment Variables tab, add a DATABASE\_URL variable pointing at your own database. This is used for your production environment. For preview deployments (PRs and, if enabled, branch deploys), set a separate PREVIEW\_DATABASE\_URL -- switch to the preview kind at the top of the Environment Variables tab to set this. One preview database is shared across all of a project's previews/branch deploys; it is never the same database as production. ## How env vars are stored Every environment variable value is encrypted at rest (AES-256-GCM) and only decrypted at deploy time, when it's injected into your running container. Values are never shown back to you after being set -- only the variable's key name is visible in the dashboard, the same way most platforms handle secrets. ## Database region Under your project's Settings, you can tell Launchpad where your database is actually hosted (e.g. AP-Southeast, US-East). This is purely informational -- it doesn't provision or move anything -- but if your database is far from Singapore (where Launchpad's infrastructure runs), you'll see a latency warning so you know what to expect. # Custom Domains & White-Label Add a custom domain with automatic SSL, or fully white-label Launchpad under your own brand and domain on the Team/Agency plan. ## Custom domains Every project gets a free .hosting.yaeris.com subdomain automatically. You can also add your own domain from the project's Domains tab -- Launchpad shows you the DNS records to add, then automatically provisions and renews TLS/SSL once your domain verifies. Domain status is shown as Valid, Pending, or Misconfigured, so you always know exactly where things stand. ## White-label branding (Team/Agency plan) Agencies on the Team/Agency plan can brand the entire Launchpad experience for their own clients: * A branded subdomain (your own CNAME domain pointed at Launchpad's infrastructure) instead of hosting.yaeris.com * Custom dashboard branding (logo and accent color) * The "Powered by Launchpad" badge removed This lets you resell CMS hosting to your own clients under your own brand -- what you charge them is entirely up to you. ## Agency client sub-accounts Team/Agency accounts can also manage multiple client sub-teams from one place, with an audit log tracking who changed what across your projects. # Launchpad Pricing: Personal, Pro & Team Plans Compare Launchpad's free Personal tier, $20/mo Pro plan with usage credits, and $89/mo Team/Agency plan with white-label branding and audit logs. Launchpad has three plans. Project creation is unlimited on every plan -- there's no plan that caps how many projects you can host. ## Personal -- Free * Unlimited projects, Strapi only, Singapore region * 100 build minutes/mo, 10GB bandwidth/mo -- hard-capped, no overage (no card required) * 1,000 image transforms/mo, hard-capped * 3 firewall IP rules and 3 path rules per project * Idle projects automatically hibernate after 30 minutes of no traffic to save shared resources, and wake automatically (with a few seconds' delay) the next time someone visits ## Pro -- $20/mo A flat $20/mo -- not per project. Includes: * Everything in Personal, plus custom domains, SSL, and PR preview deployments * A $20/mo usage credit that's drawn down by your actual usage at real per-unit rates: $0.01/build-minute, $0.12/GB bandwidth, $0.0003/image transform. Usage within $20 worth costs nothing extra. * Once you exceed the credit, the same per-unit rates apply automatically -- no manual "upgrade" prompt, no surprise plan change * 20 firewall IP rules and 20 path rules per project ## Team/Agency -- $89/mo * Everything in Pro, plus white-label branding, agency client sub-accounts, and an audit log * The same $20/mo usage credit as Pro, at the same per-unit rates -- the remaining $69/mo of the base price covers the white-label and agency features, not usage * 40 firewall IP rules and 40 path rules per project ### Optional +$15/mo add-on blocks On the Team/Agency plan, you can add capacity blocks at $15/mo each from Billing. Each block is both a $15/mo charge and adds $15 more to your monthly usage credit -- so buying a block gives you real extra headroom before overage billing kicks in, it isn't just an unexplained line item. A block purchased mid-cycle applies starting the next billing month. ## Usage dashboard Your Billing page shows real usage-vs-allowance for the current month across build minutes, bandwidth, image transforms, and firewall rule counts, so you always know where you stand before anything is billed. # Launchpad Firewall: IP & Path Rules Block IPs and CIDR ranges, create path rules, verify Googlebot traffic, and password-protect preview URLs to secure your Launchpad project. Each project has a Firewall tab covering the traffic-protection features Launchpad supports today. ## Traffic dashboard See a real-time summary of the last 24 hours of traffic to your project: allowed, denied, and logged request counts, plus a bot-traffic breakdown -- known-good crawlers (Googlebot, Bingbot, GPTBot, and other recognized crawlers), verified Googlebot (confirmed via real reverse-DNS lookup against Google's own published verification method, not just a spoofable user-agent string), and other bot-like traffic. You can also see your top IPs, top user agents, and top request paths. ## IP blocking Block specific IP addresses or CIDR ranges from reaching your project entirely. ## Path rules Create rules to either log or deny requests matching a specific path pattern -- useful for blocking known attack paths (e.g. /wp-admin) or quietly monitoring suspicious activity without blocking it outright. ## Deployment protection Password-protect your preview and branch-deploy URLs so only people with the password can view them (see Environments & Branch Deploys). Production is never affected. ## Plan limits Firewall rule counts scale with your plan: Personal (3 IP / 3 path rules per project), Pro (20/20), Team/Agency (40/40). # Launchpad Analytics & Runtime Logs Track request volume, status codes, and latency per project, plus live stdout/stderr logs — debug application errors without SSH or server access. ## Analytics Each project's Analytics tab shows real traffic data: request volume over time (with hourly/6-hourly trend charts and a 24h/7-day toggle), status code breakdown, average and peak response latency, and a top-routes table (with numeric/UUID path segments normalized, e.g. /api/articles/123 and /api/articles/456 both roll up into /api/articles/:id). ## Runtime logs The Logs tab shows your running container's live stdout/stderr -- the last 300 lines, read directly from the container. This is the fastest way to debug an application error without needing server/SSH access. You can also fetch logs from your terminal with launchpad-cli logs -- see The Launchpad CLI. # launchpad-cli: Deploy from Your Terminal Deploy, view logs, and manage environment variables from the command line with launchpad-cli, a dependency-free Node.js script for CI pipelines. launchpad-cli lets you deploy, view logs, and manage environment variables from your terminal or a CI pipeline, without opening the dashboard. ## Getting a token From Settings -> CLI tokens, click Create token and give it a label (e.g. "My laptop" or "CI pipeline"). The token is shown to you exactly once -- copy it immediately, as it can't be retrieved again afterward. A token authenticates as your whole team, so treat it like a password, and revoke it from the same page if it's ever compromised. ## Installing The CLI is a dependency-free Node.js script -- no npm install required, just Node 18 or newer. ``` node launchpad-cli.js login ``` This saves your token to \~/.launchpad/config.json (created with restricted file permissions, the same sensitivity as an SSH key). ## Commands | Command | What it does | | ------------------------------- | ------------------------------------------------------- | | launchpad-cli login | Save a CLI token | | launchpad-cli deploy | Trigger a deploy of the project's tracked branch | | launchpad-cli logs | Print the last 300 lines of runtime logs | | launchpad-cli env ls | List environment variable keys (values are never shown) | | launchpad-cli env set KEY=value | Set an environment variable | ### Example ``` launchpad-cli login lp_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx launchpad-cli deploy my-strapi-site launchpad-cli logs my-strapi-site launchpad-cli env set my-strapi-site DATABASE_URL=postgres://... ``` A project's slug is the name shown in its dashboard URL (hosting.yaeris.com/dashboard/). deploy triggers the exact same build pipeline as a real git push or clicking Redeploy in the dashboard -- there's no separate, different deploy path for the CLI. # Launchpad Team Roles & Permissions Invite teammates to your Launchpad team and assign Owner, Member, or Viewer roles with real enforced permissions on billing and deployments. ## Inviting teammates From the Team page, invite a teammate by email. Note: they must have already signed in to Launchpad at least once themselves before you can add them -- Launchpad has no way to create a working login for someone else. ## Roles * Owner -- full control, including billing and team management * Member -- can create, deploy, and manage projects, but not billing/team settings * Viewer -- read-only access; can see everything (deployments, logs, analytics) but cannot make any changes A viewer attempting to make a change (deploy, edit an env var, change a setting) is cleanly blocked with a clear message, rather than the action silently failing. ## Agency client sub-accounts On the Team/Agency plan, you can manage separate client sub-teams under your own agency account -- see Custom Domains & White-Label. # Launchpad Monorepo Deployments Deploy a CMS project living inside a subdirectory of a larger monorepo by setting a root directory — no separate repository required. If your CMS project lives inside a subdirectory of a larger monorepo (e.g. apps/cms in a repo that also has apps/web and packages/shared), you don't need a separate repository just for Launchpad. ## Setting a root directory From your project's Settings, set Root directory to the path containing your project's Dockerfile (e.g. apps/cms). Leave it blank if your Dockerfile is at the repository root (the default for every project). ## How it works Launchpad builds using the same approach as running docker build -f apps/cms/Dockerfile . from your repo root: the build context stays the whole repository, only which Dockerfile is used changes. This means your Dockerfile can still COPY files from outside its own directory -- for example, a shared package your CMS depends on -- exactly like it would with a normal local monorepo build. # Yaeris Radar: Outreach & Crawling Tool Pay-as-you-go dashboard for Google rank checks, website crawling, email campaigns, and AI voice calls — all billed from one shared credit balance. Radar is Yaeris's combined lead-generation and outreach dashboard. Instead of juggling separate tools for checking Google rankings, crawling websites for contact details, and running email or AI-voice-call campaigns, everything lives in one place, billed from a shared credit balance. **What makes Radar different:** * **No monthly plan — top up credits, use them whenever.** You only pay for what you actually run. * **Bring your own sending/calling accounts.** Radar orchestrates your email and voice-call campaigns, but the messages/calls themselves go out through your own connected Smartlead, Instantly, MailRush, Bland.ai, or Retell AI account — you keep full control (and billing) of the sending side. * **Everything feeds into everything else.** A SERP Lookup's results can be sent straight into a crawl; a crawl's discovered emails and phone numbers can be imported straight into your Email Outreach or AI Call Outreach contact list. * **Also available via API/MCP**, if you'd rather trigger any of these from your own code or from an AI assistant. This guide covers Radar's **Outreach** category — the tools for finding leads and reaching them. ### In this section * **SERP Lookup** -- check where a keyword ranks on Google right now, then send the ranking URLs straight into a crawl * **Crawler** -- pull business name, phone, and email from one brand website or a directory listing page * **Bulk Crawl** -- crawl many brand websites in a single job, sharing one combined page limit * **Email Outreach** -- connect Smartlead, Instantly, or MailRush and run tracked email campaigns * **AI Call Outreach** -- connect Bland.ai or Retell AI and run AI voice-call campaigns # Radar SERP Lookup: Google Rank Checks Check which URLs rank for up to 20 keywords on Google right now, then send any ranking URL straight into a crawl to pull contact details. Get a live Google ranking check for up to 20 keywords at once, then send any of the ranking URLs straight into a crawl to pull contact details from them. ### Steps 1. Go to **Outreach → SERP Lookup**. 2. In the **Keywords** box, type one keyword per line (or comma-separated) — up to 20 at a time. You can also use search operators like `site:acme.co pricing`. 3. Choose a **Location** (defaults to Malaysia). 4. Choose a **Device** — Desktop or Mobile. 5. Choose a **Depth** — Top 10, Top 30, or Top 100 results per keyword. 6. Click **Run Search**. 7. Review the results table: **Keyword**, **Pos.** (ranking position), and **URL** for every match found. 8. Tick the checkbox beside any result(s) you want to follow up on (or tick the header checkbox to select every row). 9. Once at least one row is selected, a bar appears at the bottom of the screen. Choose **Pages per site** (10/30/50/100) and click **Add to Crawl** — this immediately starts a new crawl job using the selected URLs as its starting points. {% hint style="info" %} Also available via API / MCP if you'd rather trigger lookups from your own code — rate limit: 10 requests/minute per key. {% endhint %} {% hint style="info" %} Each lookup is billed from your credit balance based on real usage cost — if your balance is empty, you'll see an "Insufficient credits" message instead of results. {% endhint %} # Radar Crawler: Extract Contact Info Point Radar's crawler at a brand site or directory page to automatically pull business name, phone, email, and website from what it finds. Point the crawler at a website and it extracts contact details — business name, phone, email, and website — automatically from what it finds. ### Steps 1. Go to **Outreach → Crawler**. 2. Choose a crawl type: * **Brand site** — crawls one business's homepage and its contact-related pages. * **Directory** — crawls a listing page that links out to many different businesses at once. 3. Enter the **Site URL** (Brand) or **Directory listing URL** (Directory). 4. If you chose Directory, you can optionally add a **Category label** for your own reference (e.g. `plumbers-austin-tx`). 5. Set the **Page limit** — the maximum number of pages this job will visit (up to 5,000). 6. If you chose Brand site, also set the **Depth limit** — how many links deep the crawler will follow from your starting URL (up to 5). 7. Click **Start crawl**. 8. Your job appears in the **Jobs** table below, moving through **Queued → Running → Done**. Pages crawled, duration, and status update live. 9. Click a job's URL to open its detail page — every page visited, its HTTP status, and (where found) Business Name, Email, Phone, and Website. 10. Once a job has results, click **Export CSV** to download everything it found. {% hint style="info" %} Also available via API / MCP — rate limit: 60 requests/minute per key. {% endhint %} # Radar Bulk Crawl: Multi-Site Jobs Crawl many brand websites in one job with a shared page limit, ideal for working through a list of URLs pulled from a SERP Lookup. Crawl many brand websites in a single job instead of starting one crawl per site — useful when you already have a list of URLs to work through (for example, from a SERP Lookup). ### Steps 1. Go to **Outreach → Bulk Crawl**. 2. Paste one site URL per line into the **Site URLs** box. The number of sites detected updates live as you type. 3. Set the **Page limit** — the total number of pages allowed across *all* sites in this job combined (up to 5,000, default 500). 4. Set the **Depth limit** — how many links deep the crawler follows on each individual site (up to 5, default 2). 5. Click **Start bulk crawl**. 6. Track progress in the **Bulk jobs** table: Sites, Pages, Duration, Status, Created. 7. Click a job to open the same detail view used by regular Crawler jobs — every page visited, plus a CSV export once results come in. {% hint style="info" %} Bulk Crawl jobs also show up in the regular **Crawler** page's own Jobs list — Bulk Crawl is simply the same crawl engine, filtered to jobs that were started with more than one URL at once. {% endhint %} # Radar Email Outreach Campaigns Connect Smartlead, Instantly, MailRush, or your own email (SMTP) to build a contact list, write your email, and run tracked campaigns. Connect your own email-sending provider, build a contact list, and launch outreach campaigns — tracked opens, clicks, replies, and bounces where your provider supports it. {% hint style="info" %} You'll need to connect a provider before you can create a campaign — the **New campaign** button only appears once at least one connection is active. {% endhint %} ### Connecting a provider 1. Go to **Outreach → Email Outreach → + Connect provider**. 2. Choose a provider: * **Smartlead** — full campaign platform, sequences, warmed sending accounts, webhook-driven tracking (opens/clicks/replies/bounces). * **Instantly** — same as Smartlead, plus AI reply classification. * **MailRush** — send-only. No campaigns, sequences, or tracking of any kind — Radar will only ever know whether a send succeeded or failed. * **Your Email (SMTP)** — send through your own Gmail, Outlook, or other mailbox instead of signing up for a dedicated provider. Also send-only, no tracking, and capped by whatever daily sending limit your mailbox provider enforces (roughly 500/day for personal Gmail, less for Outlook) — see the warning below before using this for any real volume. 3. Optionally give the connection a **Label** for your own reference (e.g. "Main Smartlead account"). 4. For Smartlead/Instantly/MailRush, paste your provider **API key**. For **Your Email (SMTP)**, pick a Gmail/Outlook preset (or enter a custom host/port), then enter your email address and an **app password** — not your normal password. Generate one at [myaccount.google.com/apppasswords](https://myaccount.google.com/apppasswords) (Gmail) or your provider's security settings, after turning on 2-Step Verification. 5. Click **Connect** — Radar tests the credentials before saving them. Everything is stored encrypted. {% hint style="warning" %} **MailRush and SMTP have no tracking.** Neither supports campaigns, sequences, or webhooks — Radar will only ever know whether a send succeeded or failed, never opens/clicks/replies/bounces. SMTP carries an extra real risk on top of that: sending bulk-looking mail from a personal Gmail/Outlook mailbox can get that mailbox rate-limited or suspended by Google/Microsoft, which affects your real inbox too — not just the campaign. If you want tracking or real send volume, connect Smartlead or Instantly instead. {% endhint %} ### Building your contact list 1. Go to **Contacts**. 2. Import contacts one of three ways: * **From a crawl** — pick a completed crawl job from the dropdown and import every email address it found. * **Add one** — manually enter an **Email**, plus optional Company, First name, and Last name. * **Paste CSV** — paste rows in the format `email,first_name,last_name,company` (a header row is detected and skipped automatically). 3. Manage the list from the contacts table — **Unsubscribe**/**Resubscribe** a contact, or **Remove** it entirely. {% hint style="info" %} Unsubscribing a contact only stops *future Radar campaigns* from including them — it does not call your provider's own unsubscribe or suppression list. {% endhint %} ### Writing your email template There's no drag-and-drop email designer in Radar today — the **Body** field on the New Campaign form takes HTML directly, which you write or paste in yourself. 1. Write (or paste) your email as HTML into **Body**. 2. Personalize it with merge tags — `{{first_name}}`, `{{last_name}}`, `{{company}}`, `{{email}}` — each one is replaced with that recipient's real value when the email actually sends. 3. There's no saved/reusable template library yet. Each new campaign's Subject/Body starts blank, so keep your own copy of anything you want to reuse (a doc, a snippet file, or just an old campaign you can copy the HTML from). {% hint style="info" %} **An AI assistant (Claude, ChatGPT, etc.) can generate this HTML for you** — ask it for a clean, inline-styled HTML email (not a full webpage), then paste the result straight into Body. Worth telling it explicitly: inline CSS only (no `